City Union Bank Recruitment 2025 is now open for Internal Ombudsman posts on a contract basis. Graduates and postgraduates with banking experience can apply online before 5th April 2025. Check eligibility, salary, and selection process here.
City Union Bank Recruitment
City Union Bank, a renowned private-sector bank with over 121 years of excellence, has announced an exciting job opportunity! If you’re an experienced banking professional, this is your chance to work as an Internal Ombudsman on a contractual basis. With a strong presence of 875 branches across India, City Union Bank continues to offer trusted financial services.
The online application starts on March 29, 2025, and the last date to apply is April 5, 2025. If you meet the eligibility criteria and are ready to take on a challenging role, read on for all the details.
City Union Bank Recruitment 2025 Overview
| Hiring Organization | City Union Bank (CUB) |
|---|---|
| Position | Ombudsman |
| No Of Posts | Not Specified |
| Job Location | Kumbakonam, Tamil Nadu |
| Official Website | https://cityunionbank.com/ |
| Job Type | Contractual |
| Contract Duration | 3 Years |
| Apply Mode | Online |
| WhatsApp Group Joining Link | Click Here |
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Eligibility Criteria for Internal Ombudsman
To be eligible for the City Union Bank Recruitment 2025, candidates must meet the following conditions:
Educational Qualification
- A graduate/post-graduate degree from a recognized university.
- Experience – At least 7 years of experience in banking, finance, regulation, payment systems, credit information, or consumer protection.
- Other Conditions – The applicant must not be a former or current employee of City Union Bank.
Who Can Apply?
- Retired or currently serving General Managers from banks, NBFCs, Financial Sector Regulatory Bodies, or Credit Information Companies.
- Professionals with an excellent track record and no pending vigilance cases or adverse reports from RBI.
Age Limit
- Should not exceed 65 years as of April 30, 2025.
Age Relaxation: As Per Bank Norms
Salary
- Decided by the bank
Application Fee
- Nil
City Union Bank Recruitment Process
The selection process for City Union Bank Recruitment 2025: Apply Online for Internal Ombudsman Post includes:
- Shortlisting: Candidates will be screened based on their qualifications and experience.
- Interview: Shortlisted candidates will be invited for an in-person or video conferencing interview.
- Final Selection: Based on performance in the interview, the final candidate will be chosen.
Note: The date, time, and mode of the interview will be communicated individually to the shortlisted candidates.
Roles and Responsibilities of an Internal Ombudsman
As an Internal Ombudsman, the selected candidate will act as an independent authority for handling customer complaints and improving grievance redressal. Below are some key responsibilities:
- Review Rejected Complaints – Handle complaints already examined by the bank but partly or wholly rejected.
- Categorize Complaints – Identify cases of service deficiency and escalate accordingly.
- Policy Recommendations – Analyze complaints based on product, category, and location and suggest improvements.
- Quarterly Reports – Prepare detailed reports on customer grievances and recommend corrective actions.
- Meetings & Documentation – Interact with bank officials, seek relevant records, and maintain transparency in decisions.
Exclusions: The Internal Ombudsman will not handle:
- Corporate fraud complaints
- HR-related grievances
- Cases pending in courts or consumer forums
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Important Dates
| Events | Dates |
|---|---|
| Start Date for Applications | March 29, 2025 |
| Deadline for Applications | April 5, 2025 |
Important Links
| Details | Links |
|---|---|
| Official Website | Click Here |
| Official Notification Link | Download Here |
| Apply Online Link | Apply Here |
| Notification Page Link | View Here |
| WhatsApp Group Joining Link | Join Here |
How To Apply
Interested candidates must follow these steps to apply:
- Visit the official website of City Union Bank.
- Click on the “Careers” section.
- Find the Internal Ombudsman Recruitment 2025 notification.
- Read the complete details carefully.
- Fill out the online application form with accurate information.
- Upload the required documents (educational certificates, experience proof, etc.).
- Submit the form before the deadline – April 5, 2025.
Important: Applications through any other mode (offline/by post) will NOT be considered.
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Conclusion:
City Union Bank Recruitment 2025: Apply Online for Internal Ombudsman Post is a golden opportunity for experienced banking professionals. With a fixed tenure, competitive pay, and a critical decision-making role, this position offers great career growth. If you meet the eligibility criteria, don’t wait, Apply before April 5, 2025 and take the next big step in your banking career.
